I got this SAMSUNG STORY STATION EXTERNAL HARD DRIVE 1.5TB 2 months ago. Today, I powered up to the hard drive with after about 20 seconds of power white smoke started billowing from the last remaining hard drive that was plugged in. no kidding, hdd failure. anyone know what could make this happen? again, I got many many videos and photos in this hard drive and I can't find the customer support phone number, so I visited to their website and rma register and email to them, I hope they will reply me asap. I am sure they will send me the new resplacement, but I only want all of my datas in this hard drive. I wish this company will recover all datas to me. how do you think about it? it's work? :'<
1/10
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